Privacy Policy

1. What We Collect

Account information: email, contact, display name, and registration data;
Contact & transaction information: shipping address, order number, item number, sample and submission records;
QC materials: sample photos, tamper-evident unboxing video, acceptance checklist, QC report, and conclusion;
System logs: access records, operation records, and necessary service identifiers.

2. How We Use

To provide and improve services, fulfill and support contracts, risk control and security, and retain as legally required. We do not use personal information for purposes unrelated to the stated ones.

3. How We Protect

Encryption in transit and at rest, least-privilege access control;
Retention for the necessary business period, then deletion or anonymization;
Confidentiality and compliance obligations imposed on third-party partners.

4. Your Rights

You have the right to access, correct, and delete your personal information, and to withdraw consent. The exact request procedure is subject to the finalized version (draft).

5. Third-Party Sharing

Shared only with fulfillment-necessary partners such as logistics and payment, bound by contract. The partner list is subject to the finalized version (draft).

6. Contact & Complaints

For questions or complaints about personal information protection, please contact us via in-site messages or the Help Center.